Laser Terms & Conditions
Set out below are the terms on which Ossett Laser Clinic provides service to its clients. Please ensure that you have read and fully understood them before booking any treatment.
Please note that we do not offer refunds on any treatments received or products used. However, if you change your mind about a purchased treatment within 14 days and no sessions have been redeemed, we are happy to exchange it for another treatment or product or offer you a credit note. If for any medical reason you are advised not to continue with your course of treatments, please obtain a medical record report from your doctor. The unredeemed sessions will be refunded proportionally.
A session will be redeemed, or a charge will be applicable for candidates who do not provide 48 hours’ notice. Depending on whether you are on a course of treatments or purchasing a single session:
If you give 48 hours’ notice, no penalty will be incurred
If you cancel less than 48 hours or do not show up for your booked appointment, then you will lose that session
Please notify us before booking your treatments if you have high blood pressure, special physical concerns, diabetes, or are you are pregnant.
Correct payment must be received before treatments start at each booked appointment. This is generally in full or can be via our finance options. If you refuse to pay in advance, we have the right to refuse to treat you. Instalments must be paid at correct intervals and in accordance with the terms and conditions of our finance providers:
Clerapay, Laybuy, Clarna or Paypal.
While we will make every effort to meet your request, we cannot guarantee a specific practitioner. All practitioners are trained in all undertaken treatments and protocols to ensure your comfort and treatment efficacy at all times.
Please be advised that make-up, deodorant, perfume, and oil-based products must be removed prior to treatments. Practitioners will cleanse the area. However, we cannot be held responsible for all of the above products that may lay dormant in the skin pores and can cause an adverse reaction.
Ossett Laser Clinic will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client.
It is the client’s responsibility to ensure that he/she provide us with all relevant medical details prior to each treatment. We will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.
The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, Ossett Laser Clinic regarding the care of a treated area.
We aim to provide the best possible service and care to you when delivering a consultation or treatment.
In the event that you are unhappy with any aspect of the service provided, you contact us at Admin@ossettlaserclinic.com
Training Terms & Conditions
Payment is due with order, We do not accept cheques. We use stripe for all payments. We do not store credit card details nor do we share customer details with any 3rd parties.
After placing an order with us, you will receive an e-mail from us acknowledging that we have received your booking. All orders are subject to acceptance by us. In the case of Courses, we will send you an email (the Booking Confirmation Email) confirming that you are officially booked onto the course. The contract will only be formed when we send you the Booking Confirmation.
You acknowledge that you are not contracting as a consumer, and so do not have any consumer rights.
REFUNDS IN RESPECT OF SERVICES (COURSES)
Courses for which we have already sent you a Booking Confirmation may not be cancelled without you forfeiting the deposit you will have already paid. The booking deposit is non-refundable and non-transferable (except with our express written consent). Additionally, we reserve the right to charge you for the balance of the Course fees if we cannot fill your place with another student unless you have given us a minimum of 7 days' notice of your cancellation prior to the first day of the Course.
As long as class sizes have been met (Classes of 4 require at least 2 bookings) we will endeavour to not cancel any of our courses. However, some times this cannot be helped, ie due to illness. All students will be informed at the earliest opportunity, via both email and contact via telephone (text) to give students as much notice as possible. We cannot be held responsible for loss of earnings within the workplace when such rare occasions take place.
COMPONENTS OF KITS
Education kits are subject to change. Kits will ALWAYS come with added value and at an exclusive price to our students.
CERTIFICATION ON COURSES
Certificates can take anything up to 6 weeks to be sent. It is usually a lot sooner than this, and often only reaches this time frame when going through busy periods.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Here at Enhance & Pamper we take your privacy seriously, as such we only use essential cookies. For more information on the cookies we may use please visit https://support.wix.com/en/article/cookies-and-your-wix-site
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or write to us at:
Enhance & Pamper
45 Kingfisher Way,
Ossett Laser Hair Removal Clinic / Enhance & Pamper Ltd